Privacy Policy

At Ritma.Shop, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. What We Collect

We may collect the following types of information:

Personal Info: Your name, email address, phone number, shipping and billing addresses.
Payment Info: Collected securely via Razorpay or other trusted gateways. We do not store your card or UPI details.
Device Info: Your IP address, browser type, operating system.
Usage Info: How you interact with our site (pages visited, time spent, clicks).

2. How We Use Your Information

We use your data to:

Process and fulfill your orders
Send order updates and support messages
Improve website performance and user experience
Send promotional offers (if you opt-in)
Comply with legal and tax regulations

3. Cookies and Tracking

We use cookies to:

Store your cart and preferences
Analyze traffic and performance
Show personalized product recommendations

You can manage cookies in your browser settings.

4. How We Share Information

We do not sell or rent your personal information.

We may share data only with:

Payment processors (e.g., Razorpay)
Shipping partners (e.g., courier companies)
Legal authorities if required by law

5. Security

We use SSL encryption and secure servers to protect your data. Your personal information is accessible only to authorized personnel.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion
Opt-out of promotional emails at any time

To make a request, email us at support@ritma.shop

7. Policy Updates

We may update this policy from time to time. All changes will be reflected on this page with the updated date.

8. Contact Us

If you have questions about this Privacy Policy:

📧 Email: support@ritma.shop

🌐 Website: www.ritma.shop